Security

XINCA (the “Site”) is operated by XASER Green Technology Company Limited (“we”, “us”, “our”), based in Hong Kong.

Last updated: 2026-11-06

Our measures

We apply administrative, technical and physical safeguards appropriate to the nature of the Site, including TLS 1.2 or higher in transit, access controls, and monitoring. The Site is hosted by the operator’s own team, and payment card data is handled by our payment processor and is not stored by us.

Reporting an issue

If you suspect a security vulnerability or incident, contact [email protected]. We treat reports in good faith and ask that you do not test vulnerabilities without authorisation.

Compliance

We are not currently certified under SOC 2 or ISO 27001. Where a customer requires a security review or a Data Processing Agreement, contact [email protected] and we will provide what we can.

Registered office: Unit 809, Kingsford Industrial Centre, 13 Wang Hoi Road, Kowloon Bay, Hong Kong