Data Removal Request

XINCA (the “Site”) is operated by XASER Green Technology Company Limited.

Last updated: 2026-11-06

If your personal information appears in our systems and you would like it removed, or you want to access, correct or restrict how we use it, contact us.

Your rights

Under the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong, the EU GDPR, the UK GDPR, the California CCPA/CPRA and equivalent laws, you have the right to:

• Access — request a copy of the personal data we hold about you.
• Rectify — ask us to correct inaccurate or outdated information.
• Erase — request that we delete your personal data.
• Restrict — limit how we use your data while a dispute is resolved.
• Object — object to processing we carry out on the basis of legitimate interests.

We honour these rights regardless of where you reside, not only for residents of jurisdictions with formal data protection laws.

How to submit a request

Email [email protected] with:

• your full name;
• the email address we likely hold for you;
• your country of residence;
• the type of request (access, correction, deletion, restriction or objection).

We may ask you to verify your identity before processing a request, to protect you against fraudulent requests.

What happens next

• You will receive a confirmation of receipt by email.
• We locate and process your record across our production systems and backups.
• We complete the request within 30 days, as required by the GDPR. For complex requests we may extend this by up to two months and will tell you if so.
• If you ask us to delete your data, we add the minimum identifiers needed to recognise you to a suppression list so that we do not re-ingest your data from our sources.

Contact

[email protected]

Registered office: Unit 809, Kingsford Industrial Centre, 13 Wang Hoi Road, Kowloon Bay, Hong Kong